Free Delivery

FREE DELIVERY
Free standard delivery is available on all orders of £100 or more. The cost will be automatically deducted at checkout. Standard delivery times are typically 3-5 working days.

Standard Delivery

STANDARD DELIVERY
Standard delivery will typically take between 3 -5 working days.

Next Day Delivery

NEXT DAY DELIVERY
In a hurry? Order before 9pm* and get your items delivered to an address of your choice.

Nominated Delivery

NOMINATED DELIVERY
Want to know when your parcel will arrive? State your desired delivery day and get your items delivered to an address of your choice.

myHermes Parcel Shop

VIA myHERMES PARCEL SHOP
Have your parcel delivered to one of 5000 myHermes ParcelShops in the UK, they're open typically 7am to 10pm, 7 days a week, so you can visit when convenient to you. You'll be notified of your parcel's arrival by a text message and email. You'll also receive a unique PIN code to confirm your identity. An easy and convenient service that's safe and secure at no extra cost! They also process returns.

Find your nearest myHermes ParcelShop >

Supplementary Delivery Charges

SUPPLEMENTARY DELIVERY CHARGES
Sometimes, our larger, more expensive items may incur an extra delivery charge. These items will be clearly marked with the supplementary delivery charge. This supplementary charge is to help us cover the cost of us having to get more handy men to deliver your parcel to you. We try to keep the cost as low as possible.

Full Delivery terms & conditions >

*If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier.

If for any reason you want to send back something you have bought from us, you can return it to us via the methods below, in a new condition within 28 days of receipt.

By Courier

BY COURIER

  1. Arrange a collection via our website.
  2. Telephone our Enquiry Line and select option 1 and follow the simple steps.
  3. Call the courier directly if their number was left with your parcel.

In Store

INSTORE
You can return your goods to a High & Mighty store within 28 days of purchase. We will then send them back to the warehouse for you.

InPost

INPOST
Return your parcel through a national network of fully automated parcel lockers that are available 24/7. Simply print a label, attach it to your parcel and drop it off at your preferred locker at a time that suits you.
To find your nearest InPost Parcel Locker, print your returns label & track your parcel, visit our page.

myHermes Parcel Shop

VIA myHERMES PARCEL SHOP
myHermes ParcelShops are open early morning to late at night, 7 days a week. Take your securely sealed parcel complete with returns address clearly displayed and drop off at your nearest myHermes ParcelShop.
Find your nearest myHermes ParcelShop >

Post Office

AT THE POST OFFICE
Tape the Royal Mail returns label securely on your parcel and then take to your nearest Post Office.

Promotional Products

RETURNS ON PROMOTIONAL PRODUCTS
(3 for 2, Buy one get one free etc)
If you need to return any of the items bought through special promotions (e.g 3 for 2, buy 1 get 1 free etc) you must include all the items bought within that deal. See our terms and conditions for more details.

Returns Receipt

RETURN RECEIPTS
However you return your item, please remember to obtain and keep a receipt. You will need to quote the unique reference code on your receipt if you have a query about your return. Please keep your receipt until you have received a credit for your return.

Full Returns terms & conditions >

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